Privacy Policy
Washington Plumbing respects your privacy. This straightforward privacy policy explains how we collect, handle, and safeguard your personal information when you use our website and contact our dispatch line in Camas, WA.
A Call-Only, Zero Data-Mining Approach
At Washington Plumbing, we operate a direct, phone-first residential plumbing service. Unlike many web directories and lead generation companies, our website does not contain contact forms, email sign-up popups, tracking calculators, or interactive chat widgets that harvest your personal data.
When you visit our website, you can browse information regarding water heater repair, drain cleaning, emergency plumbing, and local neighborhood services without being required to create an account, log in, or submit private contact details.
Information Collected During Telephone Inquiries
When you choose to call our dispatch number at (253) 201-3775, we collect only the information strictly necessary to provide plumbing services to your property:
- Contact Information: Your name, caller ID telephone number, and the physical street address where plumbing service is requested.
- Service Details: Information about the plumbing fixtures, symptoms, water heater make/model, and building characteristics needed to perform accurate diagnostics and dispatch appropriate tools.
- Billing Details: If work is performed, invoicing information required to process payment upon completion of the service visit.
How We Use Your Information
Any information provided during your telephone call is used exclusively for:
- Dispatching a qualified plumbing technician to your Camas residence or business.
- Communicating with you regarding arrival windows, diagnostic findings, and project status.
- Fulfilling municipal permitting and inspection requirements with Clark County or City of Camas building authorities when applicable.
- Generating accurate receipts, invoices, and service records for warranty purposes.
We Never Sell or Rent Your Personal Data
We consider your personal information confidential. We do not sell, rent, lease, trade, or share your contact details, phone number, or physical address with third-party marketing companies, lead brokers, or automated advertising networks. Your information remains strictly within our direct service operations.
Website Server Logs & Cookies
Our website is hosted on secure web servers that automatically record standard technical log entries, including your IP address, browser type, referring URL, and the date and time of page requests. These logs are used solely to monitor website uptime, detect security threats, and optimize website performance. We do not use persistent advertising cookies, third-party pixel trackers, or cross-site tracking scripts.
Third-Party External Links
Our website includes external links to Google Maps for location verification and to adjacent regional community pages within our service network (such as Washougal and Vancouver). Please note that once you navigate away from our domain, the privacy policies of external platforms govern your interactions on those sites.
Updates to This Policy & Contact Us
We may update this plain-language policy periodically to reflect changes in our operational practices or applicable Washington State privacy regulations. Updates will be posted on this page with an updated modification date.
If you have any questions regarding our privacy practices or wish to update any service records we maintain, please contact our dispatch office:
Washington Plumbing
2615 NW 31st Ave, Camas, WA 98607, USA
Direct Telephone Dispatch: (253) 201-3775
Speak Directly With Our Camas Office
Call (253) 201-3775 with any questions about our plumbing services or privacy commitments.